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Total Retail: Virtual In-Store Testing: Bridging the Gap Between Concept and Reality

Despite the rise of e-commerce, in-store shopping remains a vital part of the retail landscape. An analysis of omnichannel shoppers at Kroger stores shows this cohort still makes 83 percent of their visits in-store. Additionally, approximately 75 percent of omnichannel shoppers claim that they prefer to head to a store to purchase fresh produce, bakery items, deli/meat and seafood.

However, in an omnichannel world, where competitors are just a click away — even within a store — it's crucial for retailers and their brand partners to meticulously plan their in-store strategies and support them with robust data insights.

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We’re leading a data revolution in the retail business, and we’re looking for partners who are ready for a deeper, more personal approach to customer engagement.

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